Keep yourself safe

Melbourne is one of the safest cities in the world to live, work and study.

General safety tips:

• Ask local friends about places to avoid, especially at night
• Keep valuable possessions out of sight and be aware of surroundings on public transport
• Travel in the front carriage near the driver when the train is almost empty
• Check transport timetables in advance, to help avoid long waits. Stand in well lit areas
• Walk in well lit areas, even if this means you must walk a longer distance
• Avoid short cuts through dark, isolated areas
• If you feel threatened in any way when walking, go to a shop or house (with lights on at night) – and ask a person to phone police
• Avoid using cash machines when you’re in an isolated area at night


Victoria Police provide a 24-hour police service. There are 339 police stations and other facilities. Police often patrol city streets to help protect you. For help with an incident which is not life threatening or an emergency, phone your local police station.

Melbourne East Police station is open 24 hours and is located in the centre of Melbourne city at 226 Flinders Lane.

If you see a crime being committed or someone’s life is in danger, no matter what your level of English, you should phone triple zero ‘000’, or ‘112’ from a mobile phone.

An automated message will ask you to select ‘fire’, ‘police’ or ‘ambulance’. You will then talk to a person who will ask you questions including your location and the phone number you are calling from.

An interpreter service is available. It will help the call-taker if you can state in English, which language you need.
The National Relay Service provides phone services for people who are deaf or have a speech or hearing impairment (and use a TTY device). The emergency number to dial from a TTY device is 106.

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