Course Details

  • Course Code : ICT40115
  • Course Duration: 52 weeks
Course Description
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support. Persons working at this level apply a wide range of knowledge and skills in basic networking, ICT support, database development, programming and web development support; working safely and ethically in a sustainable work environment.
Career Opportunities
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Computer technician
  • Customer support
  • Customer support professional
  • Information systems operator
  • PC support
  • Systems administrator
  • Systems support
  • Technical support
  • User support technician
  • Network operations technician
Entry Requirements
To gain entry into this course, participants should have successfully completed year 12 or equivalent level of studies.

  • Age Requirement:
    Students must be of 18 years of age to apply.
  • English Language Entry Requirements:
    An IELTS score of 5.5 or equivalent is required for entry into this program. However if a student has an IELTS score of 5.0, the student will be required to complete an English Language course to achieve the required standard prior to commencement of the course..
Course Fees
The total tuition fee for the complete course is AUD 10800.00
Enrollment Fees AUD 200
Material Fees AUD 1000
Mode of study
This qualification is delivered in a classroom based environment and / or simulated work environment for specific units as required.
Participants will be advised of the assessment requirements at the beginning of each unit. Assessment will usually commence in the session following delivery. As this is a competency based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. The assessment methods include:
  • Written reports
  • Presentations/Demonstrations
  • Classroom activities/ Role plays
  • Case studies
  • Written test
  • Project work/Research/ Portfolio
Course Structure
Participants need to complete twenty (20) units of competency in total following the guidelines as outlined in the ICT Training Package qualification rules which comprise of: Qualification Rules
Five (5) Core units
Fifteen (15) Elective units

Core Units
Unit Code Unit Name
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT401 Determine and confirm client business requirements
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment

Elective Units
Unit Code Unit Name
ICTPRG425 Use structured query language
ICTNWK408 Configure a desktop environment
ICTNWK402 Install and configure virtual machines for sustainable ICT
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network
ICTNWK409 Create scripts for networking
ICTDBS403 Create basic databases
ICTICT417 Identify, evaluate and apply current industry specific technologies to meet industry standards
ICTWEB411 Produce basic client-side script for dynamic web pages
ICTWEB409 Develop cascading style sheets
ICTWEB429 Create a markup language document to specification
ICTICT408 Create technical documentation
ICTPRG406 Apply introductory object-oriented language skills
BSBCUS501 Use structured query language
ICTWEB401 Design a website to meet technical requirements
ICTPMG401 Support small scale ICT projects

Credit Transfer and RPL
Students may be granted RPL (Recognition of Prior Learning) or Credit Transfer if they are able to demonstrate that they have achieved the level of skills and knowledge equivalent to the unit they seek credit for through work experience, through life experiences or similar study at another institution. Students can apply for credit transfer or RPL at the time of enrolment.

Applicants applying for RPL/CT should submit the RPL/CT application along with their original supporting documents to Student Administration.

Where RPL is being applied, the student must submit all relevant evidence of work experience and where learning has occurred.

A Credit Transfer application must be accompanied by Nationally Recognized Certificates with detailed Statement of Attainments indicating the units successfully completed including unit codes and titles and dates of completion.

Credit Transfer may also include credit transfer based on formal learning that is outside the AQF.
Special Consideration
If a student is not able to meet the minimum entry requirements but considers that they have the skills and experience to succeed in the course, they may apply to ANGAD Australian Institute of Technology for special consideration for entry.