This qualification provides the skills and knowledge for an individual to be competent in a wide
range of general information and communications technology (ICT) technologies and to support
small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.
Persons working at this level apply a wide range of knowledge and skills in basic networking, ICT
support, database development, programming and web development support; working safely and
ethically in a sustainable work environment.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this
- Computer technician
- Customer support
- Customer support professional
- Information systems operator
- PC support
- Systems administrator
- Systems support
- Technical support
- User support technician
- Network operations technician
To gain entry into this course, participants should have successfully completed year 12 or equivalent level of studies.
- Age Requirement:
Students must be of 18 years of age to apply.
- English Language Entry Requirements:
An IELTS score of 5.5 or equivalent is required for entry into this program. However if a student has an IELTS score of 5.0, the student will be required to complete an English Language course to achieve the required standard prior to commencement of the course..
The total tuition fee for the complete course is AUD 10800.00
Enrollment Fees AUD 200
Material Fees AUD 1000
Mode of study
This qualification is delivered in a classroom based environment and / or simulated work
environment for specific units as required.
Participants will be advised of the assessment requirements at the beginning of each unit.
Assessment will usually commence in the session following delivery. As this is a competency based
program, assessment continues throughout the program until the participant either achieves
competency in the assessment tasks or a further training need is identified and addressed.
The assessment methods include:
- Written reports
- Classroom activities/ Role plays
- Case studies
- Written test
- Project work/Research/ Portfolio
Participants need to complete twenty (20) units of competency in total following the guidelines as
outlined in the ICT Training Package qualification rules which comprise of:
Five (5) Core units
Fifteen (15) Elective units
||Participate effectively in WHS communication and consultation processes
||Implement and monitor environmentally sustainable work practices
||Work and communicate effectively in an ICT environment
||Determine and confirm client business requirements
||Contribute to copyright, ethics and privacy in an ICT environment
||Use structured query language
||Configure a desktop environment
||Install and configure virtual machines for sustainable ICT
||Install, operate and troubleshoot a small enterprise branch network
||Create scripts for networking
||Create basic databases
||Identify, evaluate and apply current industry specific technologies to meet industry
||Produce basic client-side script for dynamic web pages
||Develop cascading style sheets
||Create a markup language document to specification
||Create technical documentation
||Apply introductory object-oriented language skills
||Use structured query language
||Design a website to meet technical requirements
||Support small scale ICT projects
Credit Transfer and RPL
Students may be granted RPL (Recognition of Prior Learning) or Credit Transfer if they are able to demonstrate that they have achieved the level of skills and knowledge equivalent to the unit they seek credit for through work experience, through life experiences or similar study at another institution. Students can apply for credit transfer or RPL at the time of enrolment.
Applicants applying for RPL/CT should submit the RPL/CT application along with their original supporting documents to Student Administration.
Where RPL is being applied, the student must submit all relevant evidence of work experience and where learning has occurred.
A Credit Transfer application must be accompanied by Nationally Recognized Certificates with detailed Statement of Attainments indicating the units successfully completed including unit codes and titles and dates of completion.
Credit Transfer may also include credit transfer based on formal learning that is outside the AQF.
If a student is not able to meet the minimum entry requirements but considers that they have the
skills and experience to succeed in the course, they may apply to ANGAD Australian Institute of
Technology for special consideration for entry.